Thank you for shopping at Maris Miscellany! We understand that occasionally, you may need to return or exchange a product. To ensure a hassle-free experience, we have outlined our Returns and Refunds Policy below.
30-Day Money-Back Guarantee of quality and accuracy
First please carefully review all posted product descriptions and information. We take great effort to accurately portray the colors, size, materials, and functionality of all products manufactured and sold by MarisMiscellany.com. We offer a 30-day money-back guarantee of the quality, accuracy, and functionality of the products. If you are not entirely satisfied with your purchase, simply notify us within 30 days of receiving your order, and we will provide a full refund if your purchase meets the eligibility criteria.
Eligibility for Returns
To be eligible for a return, the item(s) must be unused, in the same condition you received them, and in the original packaging. Additionally, certain products such as perishable goods, intimate or sanitary goods, and gift cards are exempt from being returned. Your complaint must be based on the quality, accuracy of description, and functionality of the product. We do not offer refunds for buyer’s remorse.
Process for Returns
To initiate a return, please contact our customer support team within 30 days of receiving your order. They will determine whether to issue a replacement or refund.
Once you have received the RMA number, please securely package the items and include a copy of the original invoice or receipt. Please clearly indicate the RMA number on the package. Once the original is received, inspected, and accepted, you will reimbursed for the return shipping costs.
Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.
If you wish to exchange an item for a different size, color, or variant, please contact our customer support team. They will assist you in determining availability and guide you through the exchange process.
Damaged or Defective Items
In the unfortunate event that you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or refund as necessary. Please provide detailed information and if possible, include photographs of the damaged or defective item(s) to expedite the process.
If you have any further questions or need assistance with returns or refunds, please don’t hesitate to contact our customer support team at marismiscgiftshop @ gmail.com
At Maris Miscellany, we strive to provide the best possible customer experience, and we appreciate your understanding and cooperation in adhering to our Returns and Refunds Policy.
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